Meet the Team
The People Behind Your IT
Get to know the dedicated professionals who power your technology, offering proactive support, deep industry know-how, and a personal touch to every client relationship.
Derek
President
Dan
Director of Operations
Deven
Director of Technology & Client Services
Landon
Business Development Manager
Chan
Cybersecurity & Cloud Solutions Architect
Ian
Technical Solutions Specialist
Sheldon
Technical Solutions Specialist
Resha
Technical Support Representative
Tye
Technical Support Representative
Stan
Cloud Architect
Scott
Field Infrastructure Technician
Jody
Executive Assistant
Stelle
Accounting Manager
What clients are saying
Wow, I am so impressed with SFY IT in Kelowna. My operations email account went down, very bad timing as we were in the middle of two large project. It definitely wasn’t an easy fix but the team at SFY IT took the time and really went through everything to see what happened. They did it! They got us up and running again. I very big thank you to the team. I’ve decided to switch my IT support yo SFY IT moving forward.
– QSee Team
I had an outstanding experience with Deven from SFY. He was incredibly helpful, knowledgeable, and friendly throughout the entire process. Not only did he quickly diagnose and fix my laptop and phone issue he explained what happened.
It’s rare to find someone who combines technical expertise with such great customer service. I highly recommend them for any IT support needs!
– Naihomi Ling
I can’t say enough positive about SFY and the team! I have worked with them at several companies over 10+ years and they are always there for me when I need them. Strongly recommend giving them a shot the won’t disappoint
– Tracy Dormer
Amazing to work with. Super knowledgeable and incredibly accommodating. The company I work for uses them for all our IT stuff and without them, not sure what we would do. I don’t consider myself completely lacking computer knowledge but they definitely make my life easier.
– Kasandra Martell
Top notch service. I would give 500 stars if possible. We had worries about being digitally compromised. Derrick and his team went through all of our systems with absolute precision to ensure that everything was safe and secure. It was quick and seamless, and would recommend their services to anyone needing anything IT related!
– David T
Deven and the team at SFY has been very helpful and attentive to every need of our organization. They have been very easy to deal with and are able to explain how systems work in a practical way. I would highly recommend SFY for any of your IT services needs.
– Kristine Bugayong
Nothing but great experiences. Used with both my employer and personal, always fast acting friendly and helpful. So many options to work with you remotely or onsite and pricing was always fair. Very good at explaining their services and educating as well
– Yasmin Wilding
The staff were knowledgeable, fast and efficient. Highly recommended. We will be using their services for all our business and personal needs.
– Carmen Brunning
SFY IT Services provides the IT support for one of my most valued clients, with multiple users, and does so with amazing professionalism, and care. They recently did the work on our computers here at Full Spectrum Leadership, and did so efficiently, effectively, and with some side humor. You can certainly rely on these folks.
– Peter Comrie
Resha Lewis gave us Amazing Service Helped our Company out in a big way with an Email hack! Resha and SFY IT KELOWNA came highly recommended and they did not disappoint. Thank you
-Chris Holmes
From the first phone call to dropping in for tech support this business was fantastic. Very friendly and approachable and I received exceptional and prompt service from Sheldon. Can’t recommend them highly enough. Five stars for sure!
– Allison
Had a pretty confusing situation with my small business social media that we couldn’t fix. It keep pushing us back into the same reoccurring problem for hours that we just couldn’t solve. I took my problem to Devon and Derek at SFY IT and they were able to solve it in a half hour. I’m so grateful they were able to help out the small guys in the big business world. Thanks!!!
– Twisted Sister
Sheldon and Landon were awesome, friendly, knowledgeable and fit us into their schedule quickly! Highly recommend. They are our go to Mac guys.
– LORA CHRISTY Real Estate Team
Deven and his team at SFY IT have been our go to for the last 5 years, helping us set up, navigate and maintain our online software platforms as well as different hardware. These programs are imperative for running the business, for both our team and our clients. They have always been efficient, attentive, resourceful and take care of our teams needs and challenges. Can only recommend SFY IT for any IT needs!
– Hailey Krebs
A glitch that we could not fix for days, was a piece of cake for Devon to rectify in minutes. Kind considerate patient a true professional. Thank you for the excellent service
– Polar Bear Trading Post & Emporium
I had a great experience with the tech support I received. Ian was very helpful and knowledgeable, and patient. He quickly solved my issue and made the process easy. Thanks Ian
– Sheryl Tymkow
Sheldon at SFY IT was just fantastic.
Very knowledgeable and kind.
The Company in general was welcoming. Bright surroundings with personable genuine interest from both managers and associates.
I feel comfortable trusting them with my IT issues and I will most certainly refer and of my clients for their IT issues
Thank you for the great service.
Very knowledgeable and kind.
The Company in general was welcoming. Bright surroundings with personable genuine interest from both managers and associates.
I feel comfortable trusting them with my IT issues and I will most certainly refer and of my clients for their IT issues
Thank you for the great service.
– John McInnes
We connected with SFY in the fall of 2023, desperately needing support. Deven came & met with the our office team (with various levels of IT understanding) to review and we’ve been feeling very supported ever since. From purchasing new equipment, to preparing the team, and their technology, for changes, things have been awesome. Would highly recommend for professional or personal IT needs.
– COTA
As a small business owner, encountering technical issues can be a major setback. However, my experience with SFY IT was nothing short of exceptional. When our main workstation began experiencing severe issues, it was crucial to get it fixed promptly.
They were quick to respond, and an expert technician was dispatched to our office the same day. Deven was not only knowledgeable but also extremely patient and communicative, taking the time to explain the problem in terms we could understand.
What impressed me the most was the level of customer care and attention to detail. They followed up a few days later to ensure everything was working smoothly, which demonstrates their commitment to customer satisfaction.
SFY’s expertise and customer-focused approach were outstanding, and I would highly recommend their services to any business facing IT challenges.
They were quick to respond, and an expert technician was dispatched to our office the same day. Deven was not only knowledgeable but also extremely patient and communicative, taking the time to explain the problem in terms we could understand.
What impressed me the most was the level of customer care and attention to detail. They followed up a few days later to ensure everything was working smoothly, which demonstrates their commitment to customer satisfaction.
SFY’s expertise and customer-focused approach were outstanding, and I would highly recommend their services to any business facing IT challenges.
– Wilson Electrical
SFY has been incredibly helpful with all of our tech needs. They consistently provide
excellent service in a timely and professional manner. Would highly recommend them to
anyone requiring technology services. Thank you SFY!
We highly recommend SFY to any small or large scale company that is looking for a team of
professionals to help secure and support your IT necessities for your business with ease.
excellent service in a timely and professional manner. Would highly recommend them to
anyone requiring technology services. Thank you SFY!
We highly recommend SFY to any small or large scale company that is looking for a team of
professionals to help secure and support your IT necessities for your business with ease.
– Amanda Bell, Lexi + Lake Home
Big shoutout to the SFY I.T. squad from our Voyager RV crew! From day one, these tech magicians knew just how to untangle our digital knots. The onboarding? Smooth as butter. No pushy sales stuff, just clear talk and a whole lot of know-how.
The folks at SFY? They’re not just techies; they’re like the friendly neighbour who’s always got the right tool when you need it. Whether it’s pesky printer problems, setting up new users, dealing with phones, anything networking, or email security, they’ve got our backs – after hours, too!
They’ve run cables, mounted cameras, cleaned up our server rack, and powered up our place like it’s the Starship Enterprise. SFY turned every tech tangle into a no-biggie, leaving us savvier and ready to do our jobs.
Need top-tier I.T. pals that make tech trouble a breeze? Give SFY a chance.
The folks at SFY? They’re not just techies; they’re like the friendly neighbour who’s always got the right tool when you need it. Whether it’s pesky printer problems, setting up new users, dealing with phones, anything networking, or email security, they’ve got our backs – after hours, too!
They’ve run cables, mounted cameras, cleaned up our server rack, and powered up our place like it’s the Starship Enterprise. SFY turned every tech tangle into a no-biggie, leaving us savvier and ready to do our jobs.
Need top-tier I.T. pals that make tech trouble a breeze? Give SFY a chance.
– Voyager RV
Confident IT Starts Here
We make IT feel effortless – secure, responsive, and aligned with your business goals. From strategy to support, we’re here to keep things running smoothly and help your business thrive in a digital world.